At LAEYON, we aim to make your shopping experience as seamless and transparent as possible. Our shipping policies are designed to ensure you receive your order promptly and hassle-free.

Delivery Time Frame

We understand the importance of timely delivery. That’s why we strive to process and deliver all orders within 7–12 working days. Working days are defined as weekdays, excluding weekends and public holidays. Orders placed on Fridays will begin processing the following Monday.

For expedited needs, we offer express delivery options to get your order to you even faster.

Shipping Methods & Partners

We work with trusted international courier services, including DHL, FedEx, and UPS, to ensure your package arrives safely. All our orders are shipped directly from our manufacturing facility.

• Free Standard Shipping: On all orders over £300.
• Express Shipping: Available for a fee of £20–£35, depending on the destination and urgency.

Any customs fees, import duties, or clearance charges are the responsibility of the customer. If a shipment is rejected due to customs charges, the customer will be responsible for any additional fees incurred during the process.

Order Modifications

Changes to an order can only be made within 24 hours of placing it. Please contact our customer service team at support@laeyon.com or call us at +44 7599 694916 with your order details.

• For added security, we recommend selecting the signature required option at checkout.
• Please provide an accurate phone number with your shipping address to ensure smooth delivery by the courier.

At LAEYON, we prioritize your satisfaction. We closely monitor the delivery process and work to resolve any issues promptly. If your package is delayed or lost during transit, we’ll work with the courier to ensure a solution is provided..

For any shipping-related questions, please don’t hesitate to contact us at support@laeyon.com. Thank you for choosing LAEYON—we’re committed to delivering excellence right to your doorstep!