FAQs

What materials are used in LAEYON footwear?
Our shoes are crafted from premium-quality materials, including genuine leather, durable fabrics, and eco-friendly options, ensuring style and longevity.

Do you offer customization options?
Yes, we provide product customization to match your unique preferences, including design, size, and color.

How long does delivery take?
Delivery timelines vary by location, but most orders are delivered within 5–7 business days.

What is your return and exchange policy?
We accept returns or exchanges within 30 days of purchase, provided the product is unworn and in its original packaging.

How do I determine my shoe size?
Refer to our detailed size guide for accurate measurements. If unsure, feel free to contact our support team for assistance.

Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates and delivery times may vary based on the destination.

How do I care for my LAEYON footwear?
Follow our product care guidelines for cleaning, storage, and maintenance to ensure your shoes remain in great condition.

Is there a warranty on LAEYON products?
Yes, we provide a warranty against manufacturing defects. Contact us for more details.

Do you offer wholesale options?
Absolutely! Visit our Wholesale section or contact us to learn about bulk ordering and partnership opportunities.

How can I contact customer support?
You can reach us via email, phone, or the contact form on our website. Our team is here to assist you!